Beauty equipment, built for the UK
Pmise is a beauty equipment manufacturer supplying laser, RF, HIFU and body contouring machines to clinics across the UK.
Who is behind this beauty machine supplier?
Buying from a beauty machine supplier in Beijing carries a different purchase risk than buying from a UK distributor. The legal entity here is Beijing Pmise Technology Development Co., Ltd. You'll find that name in our organisation schema, not in the marketing copy. Want the export registration certificate before you commit? Ask us for it. We sell ten product lines, and each one has its own page and spec sheet.
- Diode laser hair removal machine
- OPT laser machine
- IPL machine
- HIFU machine
- Cryolipolysis fat freezing machine
- Ultrasonic cavitation slimming machine
- RF skin tightening machine
- Hydrofacial machine
- Hyperbaric oxygen facial machine
- Mesotherapy injector machine
That's not a brochure list. It's what we actually supply. Comparing suppliers? Take our buying guides and pressure-test each machine against the treatment menu you already run.
How to verify a machine's regulatory status before you pay
A logo on a website proves nothing. Ask which marking the device actually carries: UKCA, or a CE mark that remains valid for the GB market under the MHRA transitional arrangements. Then: is the device registered with the MHRA? Who is the UK Responsible Person? Can you have a written Declaration of Conformity? Medical device or purely cosmetic device, that distinction matters. Where the manufacturer's declared intended purpose is purely cosmetic, the device may not fall under UK MDR 2002 at all in Great Britain, even if it uses energy. EU MDR Annex XVI style cosmetic devices aren't currently covered by UK MDR 2002. And MHRA reforms are still in progress. Transition periods change, so check the current MHRA guidance on the day you order.
Licensing is a separate question. In London, some boroughs licence special treatments under the London Local Authorities Act 1991. Outside London, only some councils require a special treatments licence under local acts or byelaws. Wales works from a closed list under the Public Health (Wales) Act 2017: acupuncture, piercing, electrolysis and tattooing. Facial treatments and body contouring aren't on it. One reliable answer here: your own council's licensing team. What the next town does is not your rule.
Before you treat clients, complete a written risk assessment if you employ five or more people, under the Management of Health and Safety at Work Regulations 1999 reg 3. That one isn't optional. Equipment maintenance and operator training records fall under PUWER 1998. Running a laser? You pick up laser safety duties for staff and clients on top.
Buying RF or similar energy-based kit? Ask the supplier for the contraindication list in the manual. It must name at least: cardiac pacemaker, implanted cardioverter defibrillator (ICD), any other active implanted electronic device, metal implants in the treatment area, impaired skin sensation where the client cannot reliably report heat, pregnancy, active skin infection or broken skin. Vague list, or none? Treat the manual as incomplete.
Importing into Great Britain: VAT, EORI and who bears what
Buy from China and you are the importer. You need an EORI number, the correct commodity code for the machine, and you'll pay customs duty and import VAT unless the goods qualify for relief. Is your clinic VAT-registered? Then postponed VAT accounting lets you account for import VAT on your return rather than paying at the border. Useful, but it's a cashflow timing issue, not a saving. Settle the incoterms before you pay. Does the price include shipping and insurance to your door, or is it ex-works, where you collect from port and clear customs yourself? Get that in writing.
Ask for the country of origin on the commercial invoice. Duty rates hang on it. Some machines qualify for a preferential rate under the UK's trade agreements, but only if the paperwork is correct. Find that out before the shipment leaves, not after.
What to check when the machine arrives
Crate arrives. Inspect it before you sign the delivery note. Check the casing for damage, then power up on the correct voltage. Most of our machines are rated AC220V±10% 50Hz, but some are dual-voltage 110V/220V, so confirm your specific model's factory voltage and whether it ships with a BS1363 plug. Got a power meter? Test energy output with it. No meter, then at least run each handpiece at low settings. Verify the accessories against the packing list. And confirm you have an English manual, safety labels and the laser class documentation if the device is a laser.
Something missing or damaged? Photograph it immediately and report it to us within the time window stated in the purchase contract. That window is not a suggestion.
Aftersales you can hold us to
An unwritten warranty promise is worth nothing. Ask for the term, what it covers, exclusions, who pays return shipping and how long a repair takes. Get a spare parts list with indicative unit prices, and ask about the lifespan of consumables like filters, lamps or cryo cups. A cross-border repair path should read as steps. You report the fault. We diagnose by video call. We send the part or arrange collection. Confirm how customs charges on warranty returns are handled, because that's often where surprise costs live.
Use our contact form to request these documents before you pay. A supplier who stalls on sending them has just told you something.
Frequently asked questions
Is Pmise a UK company or a Chinese supplier?
The legal entity is Beijing Pmise Technology Development Co., Ltd. We sell direct to UK clinics, so you act as the importer. That affects VAT, customs and warranty logistics. It's all manageable, but it must be planned before you order.
Do your machines have UKCA marking?
Ask us for the specific machine's current marking. Some carry CE marks still valid in GB under MHRA transitional arrangements, others may have UKCA. We won't give a blanket answer. We can provide the Declaration of Conformity for the serial number you order.
What if I need a repair after the warranty period?
The warranty term and out-of-warranty repair costs are set out in writing before purchase. We provide spare parts lists and can guide your local engineer via video call. Return shipping and customs charges are agreed in advance, not left to surprise.